Francesca Dolan WillsBACP

Francesca Dolan Wills is a counsellor with six years of professional experience in the United Kingdom. She holds BACP accreditation and has moved between charity, public service and private practice roles. Her background includes work with hospice care, a pregnancy loss charity and larger services such as the NHS and police employee support programmes.

Francesca spent eight years before qualifying as a therapist working as a work and employment coach for the UK government. That experience shaped her practical focus on career concerns and life transitions. Since June 2023 she has combined a private practice with charity and employee assistance work, including support for young people affected by cancer.

She helps people process grief and loss, including infertility and pregnancy loss, and offers support for stress, anxiety and common mental health struggles such as depression. Family-related issues, relationship difficulties and parenting strain are also within her scope of work. Francesca lists compassion fatigue, ADHD and chronic health concerns among other areas she can address.

Her approach is warm and person-centred. She aims to build an open space where clients can talk through feelings without judgement. Sessions tend to emphasise listening, practical steps and emotional understanding rather than jargon or complicated techniques.

Clients can expect collaborative work on goals such as communication, coping with change, and improving sleep or self-esteem. Francesca describes the first step as a courageous one and seeks to support people through early steps and longer-term change.

Therapeutic approaches and how online sessions can help

Client-Centred Therapy focuses on the person's experience and aims to create a non-judgemental space. The therapist listens, reflects and helps the client find their own solutions to problems such as low self-esteem, family stress or grief.

Emotionally-Focused Therapy (EFT) helps people identify and understand emotional patterns that cause distress in relationships and day-to-day life. It can be useful for intimacy-related issues, communication problems and emotional healing after loss.

Finding the right approach is part of the work. Francesca will talk with clients about their needs, goals and preferences and agree together which methods to use. That collaborative process is used to adapt sessions so they meet practical aims like managing anxiety, improving sleep or coping with life changes.

Confirm session formats before booking, as the biography does not list specific online options. Many people find online therapy easier to fit into busy days or to keep appointments when travel is difficult. It can make shorter check-ins possible, reduce time spent commuting and allow sessions to take place from a location that suits daily routines. Registered and accredited professionals can support goal-setting, emotional processing and skill-building through online work, and the therapist will help tailor the practicalities to each person's situation.