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Polly Mortensen

Therapist · New York

Polly MortensenLMHC

Compassionate counseling that centers your strengths

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Review online therapy options on BetterHelp.

  • Experience21 years
  • LanguagesEnglish
  • SessionsOnline
  • Warm practical support
  • Career and life transitions
  • Trauma informed care

About Polly

Polly Mortensen is a Licensed Mental Health Counselor (LMHC) based in New York with 21 years of clinical experience. She focuses on helping people find practical ways to cope when life feels overwhelming. Polly aims to listen first and guide each person toward strengths they may not see in themselves.

Polly began her career supporting people with long-term mental health needs in community settings. She also provided home-based therapy for clients living with HIV and worked with people in foster care systems. Later roles included vocational and rehabilitation counseling in New York and Florida, where she supported education and career planning for people with disabilities.

Her approach is warm and down-to-earth. Sessions combine talk, practical skill-building, and simple mindfulness practices. She draws on Client-Centered methods and structured techniques to help with anxiety, depression, trauma, grief, and challenges around identity and self-esteem.

Polly has spent many years helping people face career and life transitions, caregiver stress, and relationship difficulties. She also offers support around pregnancy and childbirth-related concerns when they are part of a client's story. Her background includes work with LGBTQIA+ communities and with people who have experienced trauma.

In sessions she focuses on concrete steps - clearer communication, coping skills, or behavioral changes - tailored to each person’s goals. The aim is steady progress over time, not quick fixes. She encourages clients to bring their real-life challenges and questions into the room for practical problem solving.

How therapeutic approaches shape online work

Client-Centered Therapy focuses on listening and building a trusting relationship. The therapist follows the client's lead, reflects what they say, and helps people find their own answers to problems like low self-esteem or relationship stress.

Cognitive Behavioral Therapy, or CBT, looks at the link between thoughts, feelings, and actions. It uses simple exercises and homework to reduce anxiety, manage mood, and change unhelpful thinking patterns.

Dialectical Behavior Therapy, or DBT, teaches specific skills for handling intense emotions and improving communication. It is often used for anger, mood swings, and stress that feels overwhelming.

Finding the right approach is part of the work together. The therapist will talk with the client about goals, try techniques that fit their needs, and adjust the plan based on what helps most. This is a collaborative process that combines skill practice with steady support.

If you are considering online sessions, confirm current session options before booking. The practical benefits often include easier scheduling around work or childcare, fewer travel needs, and the ability to continue therapy during life transitions. Some people prefer a shorter phone check-in when bandwidth is limited, while others choose a longer video talk for deeper conversation. Discuss format preferences when you schedule so sessions can fit your everyday life.

License and NPI

  • LMHC New York · No. 000426

NPI1811538481

As shown on the therapist's profile. You can check a license with the state board and an NPI with the national registry.

Areas of expertise

Primary focus

Also works with

Relationship issuesFamily conflictsTrauma and abuseGriefParenting issuesAnger managementBipolar disorderCoping with life changesCompassion fatigueADHD

Additional focus areas

AbandonmentAdoption and foster careAging and geriatric issuesAntisocial personalityAttachment issuesBody imageCaregiver issues and stressChronic pain, illness, and disabilityCodependencyCommitment issuesCommunication problemsControl issuesDivorce and separationDomestic violenceForgivenessGender dysphoriaGuilt and shameIsolation / lonelinessLife purposeMidlife crisisMood disordersNarcissismPersonality disordersPostpartum depressionPost-traumatic stressPregnancy and childbirthPrejudice and discriminationSelf-loveSocial anxiety and phobiaWomen's issuesWorkplace issuesYoung adult issues

Therapeutic approaches

Client-Centered TherapyCognitive Behavioral Therapy (CBT)Dialectical Behavior Therapy (DBT)Mindfulness TherapyMotivational InterviewingSolution-Focused TherapyTrauma-Focused Therapy

Experience

21+ years

Credentials

New York

Languages

English

Frequently asked questions

What issues does she help people with?

She helps people with stress, anxiety, depression, grief, trauma, self-esteem, relationship and parenting concerns, and career or life transitions.

How would you describe her therapeutic style?

Her style is warm and practical, combining listening with concrete skills work and mindfulness exercises to address daily challenges.

What kind of background does she bring to sessions?

She has 21 years of clinical experience working in community mental health, home-based therapy, foster care settings, and vocational rehabilitation.

What are her credentials and where does she practice?

She is a Licensed Mental Health Counselor (LMHC) practicing in New York.

Are sessions available in other languages?

Sessions are offered in English.

Can international clients work with her?

She does not accept international clients at this time.

How does cost and billing work?

Cost varies with location and therapist availability; sessions use a subscription that can be canceled at any time.

How do I begin working with her?

Click the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.

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Polly MortensenReview online therapy options on BetterHelp.

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